1. Acceptance of Terms

By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our site or services.

2. Services Provided

Model City Electric provides professional electrical services, including but not limited to:

Residential and commercial electrical installations

Service calls, repairs, and maintenance

Permanent lighting and related electrical projects

All services are subject to availability and may require written agreements or service contracts.

3. Estimates & Quotes

Estimates provided via phone, email, or the website are non-binding until confirmed in writing.

Final pricing may vary depending on project scope, materials, permits, and labor required.

Model City Electric reserves the right to revise or withdraw estimates.

4. Payments & Billing

Payment terms will be outlined in your service agreement or invoice.

We accept payments via approved methods (e.g., credit card, ACH, or financing partners).

Late payments may incur fees. Services or warranties may be suspended for unpaid balances.

5. Scheduling & Cancellations

Appointments are scheduled on a first-come, first-served basis.

Customers must provide at least 24 hours’ notice to cancel or reschedule.

Model City Electric reserves the right to reschedule appointments due to emergencies, weather, or unforeseen events.

6. Warranties & Liability

Workmanship is warranted by offering call outs with no truck roll fee for 9 months from the date of service.

Manufacturer warranties on materials apply where available.

Model City Electric is not liable for damages resulting from misuse, neglect, unauthorized repairs, or circumstances beyond our control (e.g., natural disasters, utility company outages).

7. Permits & Compliance

Customers are responsible for ensuring access and approvals for work performed on their property.

Model City Electric complies with all applicable state and local licensing requirements.

If permits are required, they will be obtained by a licensed party (our team or subcontractor).

8. Website Use

Content on this website (logos, text, images) is the property of Model City Electric and may not be copied or redistributed without permission.

You agree not to misuse the website, attempt unauthorized access, or use it for fraudulent purposes.

9. Privacy & Data Collection

We may collect personal information (name, phone number, email, service request details) through forms on this website.

This information is used strictly for scheduling, communication, and service delivery.

For more details, please review our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, Model City Electric is not liable for indirect, incidental, or consequential damages arising from use of our website or services.

11. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Tennessee. Any disputes shall be resolved in the courts of Sullivan County, Tennessee.

12. Changes to Terms

Model City Electric reserves the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

For questions regarding these Terms & Conditions, please contact:

Model City Electric, LLC
Phone: 423-830-2218
Email: [email protected]
Address: 1410 Center St, Kingsport, TN 37664